Pop-up Blocker Software
Unfortunately, SPAM and Pop-up Ads have made the
Internet experience a little more difficult for all of us.
Some of the tools that are designed to help fight Pop-up Ads and
SPAM can interfere with the normal operation of valid
web-based programs. This page will help you diagnose potential
problems and help you configure your Pop-Up Blocker software so it
doesn't interfere with your K-Book training.
link you use to launch the course opens a blank Internet Explorer
window but you do not get a login dialog box, or if nothing happens
when you click the Launch Course button after you
enter your Company Code and Login information in the My Courses
Login box at www.knowledgetrak.net, then it is almost
certain that Pop-up Blocker Software is interfering. Pop-up
Blockers are now built-in to internet Explorer 6.0 and are part of
many add-in toolbars such as Yahoo, Google and MSN toolbars. Norton
Internet Security and McAffee Internet Suite also include Pop-up
If you have a pop-up blocker installed you
must add knowledgetrak.net
as a permitted domain or temporarily disable the pop-up blocker in
order to run the K-Book courses.
following links provide instructions for dealing with some of the
more common pop-up blocker programs. Before diagnosing pop-up
blocker issues you may want to double-check to make sure that the
course window didn't open behind another window already open on your
Google Toolbar Pop-up Blocker
Yahoo Toolbar Pop-up Blocker
are still having problems with pop-up blocker software or are unsure
how to configure it properly please contact your system
administrator or the Pop-Up Blocker software provider.