Contact Support

System Compatibility

Instructional Webinars

User Help & Tutorials

Setup & Installation

Adding Courses & Users

Support Options


Customer Support is provided on an annual contract basis covering both Product Support and Technical Assistance.  Product Support includes all software and documentation updates, bug fixes and patch releases during the contract period. Technical Assistance provides e-mail and telephone access to support engineers to help in the use or deployment of KnowledgeTrak software.

Standard Customer Support is available weekdays from
8:30am - 5:30pm Mountain Time. 

Additional support options can be arranged via a customer specific support contract.

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