Most computer systems in service today are capable of running the KnowledgeTrak and K-Book software. If you
are having difficulty running any of the programs, we recommend that
you check the following items before calling Knowledge-Forge
Pop-up Blockers can interfere with the
program's ability to open new windows. If your courses or
login screen are not displaying, we recommend that you visit our page on
Pop-up Blocker Troubleshooting.
The KnowledgeTrak and K-Bookd software requires certain
system add-ins to properly play multimedia files and provide
formatted printing. To verify that all of the required components
are installed on your system visit our
If your system is more than a few years old,
you may want to make sure that your system meets or exceeds the
Minimum System Requirements.